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MassOptions
State entry point to connect older adults, people with disabilities, and caregivers to local programs and supports.
Massachusetts
Massachusetts resources for caregivers
These are Massachusetts entry points for caregiver support & respite, MassHealth long-term services and supports, paid family leave, safety reporting, and benefits portals. (Official sources when possible.)
Status: Draft — please verify links before publishing.
Last reviewed: Feb 8, 2026
Caregiver supportRespite
Family Caregiver Support Program
Caregiver specialists, support groups, training, and respite connections (state program).
Getting paidSelf-directed
MassHealth PCA (consumer-directed personal care)
Overview of the Personal Care Attendant (PCA) program and how it works.
Medicaid LTSS
MassHealth HCBS waivers (LTSS overview)
Overview of home- and community-based services waivers and long-term supports.
Work support
Paid Family & Medical Leave (PFML)
State paid leave program information, applications, and guidance.
Safety
Adult Protective Services (APS) reporting
Official pathway to report abuse/neglect/exploitation for adults age 60+ (phone and online).
Advocacy
Long-Term Care Ombudsman
Help resolving concerns in nursing homes, rest homes, and assisted living; how to contact an ombudsman.
Benefits portal
DTA Connect (food/cash benefits)
Online portal for SNAP/TAFDC/EAEDC with official application guidance.